Policies and Disclaimer
DISCLAIMER:
All orders placed with A-Spec Racing by phone, fax, mail, web, or e-mail constitute the acknowledgment and acceptance of all conditions listed on A-Spec Racing's price list and all conditions listed below. All parts shall remain the property of A-Spec Racing until paid in full.
In the event that A-Spec Racing’s computer server/database encounters technical difficulties, which may create discrepancies with product pricing or shipping calculations, A-Spec Racing will make all corrections at the time of processing. Customers will be notified of any errors and will have the option to continue with their order with corrected totals or cancel their order. A-Spec Racing will not be held responsible for miscalculated totals due to errors.
All orders sold to California addresses will include 8.75% California sales tax. This is required by the California State Board of Equalization. In the event that sales tax is not appropriately applied to an order placed at asrparts.com that is being shipped to a California address, A-Spec Racing will calculate sales tax once the order is processed. In the event that sales tax is calculated incorrectly, A-Spec Racing will calculate the correct rate. There will be no notification made regarding the adjustment of the total amount of the order reflecting sales tax or corrected sales tax.
All prices, materials, designs, colors, contents included with a product, and product specifications are subject to change without notice. Some product images may be shown with optional items that are sold separately. Some product photos may be for representation purposes only and may not be the actual product. Product photos are for illustration purposes only; some product colors/pigmentations may differ from photos.
PAYMENT:
A-Spec Racing accepts the following payment methods through our secure online website:
• Credit Cards: We accept Visa, MasterCard, American Express, and Discover. Shipping addresses must match billing addresses.
• PayPal: Payments may be sent to charleston@asrparts.com. A-Spec Racing only accepts PayPal payments from verified accounts with confirmed shipping addresses. Items will only be shipped to customer’s confirmed address.
• Money Orders and Cashier Checks: Funds must be cleared before orders will be processed. Please allow 7-10 business days after receipt of check. Please make checks payable to A-Spec Racing; include your name, order number, and phone number.
• International Orders: A-Spec Racing only accepts PayPal. PayPal payment must be listed as “Seller Protection Policy: Eligible” on the transaction details page and must be from a confirmed address. Payments will be accepted in U.S. currency only.
• A-Spec Racing does not accept international credit cards.
• Some credit card/PayPal orders may require extra identification from cardholder to complete the transaction. This is to protect both the customer and A-Spec Racing from unauthorized orders or fraudulent transactions.
SHIPPING:
Free Shipping for ALL PRODUCTS sold within the contiguous 48 states.
Contact A-Spec Racing for all shipping outside of the contiguous 48 states.
All other shipping and handling charges are based on the following:
• Delivery method
• Item weight, size, and dimensions
• Shipping preferences
Orders are normally shipped via FedEx, UPS or USPS. For overseas and international orders, please contact us for details. Duties and Taxes overseas are not included in the shipping price. International buyers are responsible for any fees or taxes accumulated during the shipping process. We do our best to accurately estimate when items will ship from our facility. Estimated shipping dates are based on several factors, including destination address and how quickly items can be prepared for shipment.
Estimated Delivery Time:
• Order processing: 1-2 business days
• Continental U.S shipment transit time: 1-7 days
• International shipment transit time: 5-30 days
Credit card purchases will only be shipped to the correct corresponding billing address of the card used. PayPal purchases will only be shipped to the correct corresponding verified address.
DAMAGES:
A-Spec Racing packs all merchandise carefully to prevent damage during shipment. Nevertheless, damage may occasionally occur while in transit. Please inspect package(s) immediately prior to accepting delivery. Damages and evidence of tampering must be reported to A-Spec Racing and to the respective shipping carrier immediately. It is extremely important that the contents of the shipment be thoroughly inspected upon receipt for potential shipping damage. If damage is observed and found, simply refuse the package.
WARRANTY:
A-Spec Racing warrants all products to be free from defects in materials and workmanship for normal use and service, regardless of mileage, for a period of time not to exceed 12 months from the original date of retail purchase. Parts returned must be determined by A-Spec Racing to be defective prior to any warranty credit or replacement is issued. A-Spec Racing’s obligation under warranty shall be limited to repairing or replacing, at its discretion, any part proven defective. The customer must prepay transportation charges. Final determination of the suitability of the products for the use contemplated by the buyer is the sole responsibility of the buyer.
A-Spec Racing shall not be liable for any special, direct, indirect, incidental or consequential damages that might be claimed as a result of the failure of any part, including claims for delay, loss of profits, or labor. A-Spec Racing shall not be liable for any damages or injuries to persons or property resulting from improper installation or misuse of any part subject to this warranty. There are no other warranties expressed or implied extending beyond those set forth above.
It is the responsibility of the individual to check with local laws and regulations to deem if the products to be installed on their vehicle coincides with said rules and regulations.
RETURNS
We realize that returns and exchanges are a part of purchasing process and we do our best to make it as easy as possible. If you are not 100% satisfied with your purchase, you can return your order to A-Spec Racing within 15 DAYS of product receival. Returns must be unused, in the state of brand new condition, and in it's original packaging. Special order, Clearance, and Used items are excluded. A 10-15% restocking fee may be applied and shipping costs are excluded.
Once your return is received and inspected (usually within 72 hours of receival at A-Spec Racing), your return will be processed and we will issue you a refund within 7-15 business days. Please note as part of our 15 day return policy, all returns will need to be received by ASR within 15 days of customer return request.